FAQ

What is included in the tax software plan for EROs?

The tax software plan for EROs includes tax software with unlimited users, a mobile app, add-on fee options, paperless office features, digital signatures, and access to bank products, including refund advances. To be eligible for this plan, you need to have an active EFIN.
How can I contact High Tech Tax Solutions for support?

You can reach High Tech Tax Solutions through their support hotline via text message or call at 678-303-9533 or 1-855-674-0711.
What is the EFIN assistance program?

The EFIN assistance program helps tax preparers apply for their EFIN and learn about its benefits, usage, safeguarding, compromised EFIN protocol, and more. To qualify, there's a survey to ensure compatibility with the program.
What services does High Tech Tax Solutions offer?

High Tech Tax Solutions offers a range of tools and resources for tax professionals to excel in their tax businesses. These include tax software, service bureau and reseller options, courses, and coaching.
Do you have programs for tax preparers who don't have an EFIN?

Yes, there are programs available for tax preparers without an EFIN but possess an active PTIN. However, there may be a waitlist for seasonal tax software.
What are backend fees and what are High Tech Tax backend fees?

Backend fees are fees that are paid per funded bank product. These fees include Technology fees, Transmitter fees, bank product fees, service bureau fees, etc. These fees are paid to the software developers, service bureaus, partner banks, and software providers. These fees only apply to bank products. The lower the fees the more revenue the tax preparer can earn. Most backend fees total $100-400. High Tech Tax backend fees are considered on the low end: ERO: Technology fee: $18, Transmitter fee: $25, Service Bureau Fee: $35 total: $78 PTIN users: Technology fee: $18, Transmitter fee: $25 Service Bureau Fee: $60, bank product fee: $20 total: $123
What courses are available through High Tech Tax Solutions?

High Tech Tax Solutions offers IRS-approved tax courses, as well as specific courses such as the tax business starter course, tax business accelerator course, and service bureau/reseller course.
Who can participate in the service bureau and reseller program?

The service bureau and reseller program is open to anyone who wants a new revenue stream. You don't need an IRS issued EFIN to sign up. Participants can resell TaxSlayer Pro and OLT Pro as unbranded or branded tax software, with access to unlimited office licenses for a fee.